Nylas Status

All Systems Operational

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API Operational

Dashboard Operational

Developer Console Operational

Sync Engine Operational

Sync Status Operational

Webhooks Operational

AWS ec2-us-west-2 Operational

AWS route53 Operational

Scheduler Operational

Streams Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

Database maintenance June 23rd-24th, 2022

Completed - The scheduled maintenance has been completed.
Jun 24, 20:25 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 06:00 PDT

Scheduled - We will be proceeding with a database maintenance starting tomorrow morning, June 23rd 2022 and ending on June 24th 2022. No downtime nor performance degradation is expected.
Jun 22, 09:44 PDT

Graph accounts in wrong account states

Resolved - This incident has been resolved.
Jun 24, 15:29 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 14:44 PDT

Identified - The issue has been identified and we are preparing the fix.
Jun 23, 13:06 PDT

Investigating - We are seeing Graph accounts may having stopped account states, we are investigating this issue.
Jun 23, 11:03 PDT

Jun 23, 2022

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Nylas Dashboard Down

Resolved - This incident has been resolved.
Jun 21, 09:21 PDT

Monitoring - We have implemented the fix to resolve the issue. The Nylas dashboard is up and running. We will be closely monitoring.
Jun 21, 09:00 PDT

Identified - We found issues with our redirect links. We are implementing a fix to get this resolved.
Jun 21, 08:25 PDT

Investigating - We have identified that Nylas dashboard is unresponsive and not able to load. We are looking into it.
Jun 21, 08:13 PDT

Cloudflare outage impacting Nylas services.

Resolved - All the services are back and operational. This incident has been resolved.
Jun 21, 01:29 PDT

Monitoring - Monitoring - We are seeing recovery in the Nylas services and will be closely monitoring.
Jun 21, 00:27 PDT

Investigating - We are seeing some of the Nylas services impacted by the ongoing outage on Cloudflare https://www.cloudflarestatus.com/. We are looking into this.
Jun 21, 00:07 PDT

Jun 20, 2022

Elevated number of partial accounts on the EU/Ireland datacenter

Resolved - This incident has been resolved.
Jun 20, 19:14 PDT

Update - The number of accounts in partial state is almost back to normal level.
Jun 20, 14:41 PDT

Update - The number of accounts in a partial state is still decreasing steadily.
Jun 20, 12:14 PDT

Monitoring - The number of accounts in partial state seems to be decreasing. We are monitoring closely to ensure the trend continues.
Jun 20, 11:03 PDT

Investigating - We are currently investigating this issue.
Jun 20, 10:12 PDT

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.