Nylas Status

All Systems Operational

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API Operational

Dashboard Operational

Developer Console Operational

Sync Engine Operational

Sync Status Operational

Webhooks Operational

AWS ec2-us-west-2 Operational

AWS route53 Operational

AWS s3-us-west-2 Operational

Scheduler Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2021

No incidents reported today.

Sep 27, 2021

No incidents reported.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

Gmail accounts experiencing sync delays and in Partial state

Resolved - We have rolled back a previous deployment that contributed to this incident. The error rate has decreased since and Gmail accounts should now be syncing correctly. We are considering this incident resolved.
Sep 21, 08:37 PDT

Monitoring - The gmail accounts which were affected should now be up-to-date. We will continue to monitor the situation.
Sep 21, 05:30 PDT

Identified - We have found a solution to the delayed sync and are in the process of restarting the services. Delayed emails will be delivered. You can also restart the services manually via the dashboard.
Sep 21, 04:28 PDT

Investigating - We have identified an issue where some Gmail accounts appear in a Partial state, sync may be delayed for some accounts from 0500 CEST. We are currently investigating the issue.
Sep 21, 02:54 PDT

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

Scheduler page returning 500 error when booking the event

Resolved - This incident has been resolved.
Sep 16, 18:04 PDT

Identified - We have found the cause of the issue and currently working on the fix.
Sep 16, 13:21 PDT

Sep 15, 2021

No incidents reported.

Sep 14, 2021

High amounts of 500 errors in API responses

Resolved - This incident has been resolved.
Sep 14, 11:23 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 11:01 PDT

Investigating - We are currently investigating higher than normal API 500 error responses. This appears to be affecting multiple API endpoints in the US region.
Sep 14, 09:54 PDT