Investigating - We are investigating issues with authenticating Exchange account using a service account. We are seeing accounts turning invalid right after authentication and also problems when using a different refresh token with the same OAuth client id. We’ll provide updates when we know more.
Apr 21, 10:51 PDT

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Past Incidents
Apr 21, 2021

Unresolved incident: Issues authenticating Exchange accounts using a service account.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Resolved - This incident has been resolved.
Apr 8, 07:06 PDT
Identified - We are receiving reports of Exchange accounts receiving a 500 error while attempting to authenticate. We have identified the root cause and are working on deploying a fix.
Apr 8, 05:47 PDT
Apr 7, 2021

No incidents reported.