Gmail sent emails not appearing under sent label

Incident Report for Nylas

Resolved

This incident has been resolved.

Posted Apr 22, 2020 - 08:39 PDT

Monitoring

A fix has been implemented and we are monitoring the results. We've identified the impact to be limited to gmail emails that were sent through our API.

Posted Apr 22, 2020 - 07:43 PDT

Identified

The issue has been identified and a fix is being implemented

Posted Apr 22, 2020 - 07:04 PDT

Investigating

We are currently investigating a report that sent emails are not appearing under the Sent label for Gmail accounts

Posted Apr 22, 2020 - 06:16 PDT

This incident affected: Nylas Application Services (API, Sync Engine).