EU | Newly created accounts in EU delay in initial synchronising
Incident Report for Nylas
The issue was resolved on Friday @ 18:00 UTC. Accounts upon connecting are now running immediately.
Posted Oct 23, 2023 - 02:29 PDT
We are continuing to investigate this issue.
Posted Oct 20, 2023 - 08:06 PDT
We are investigating an account synchronisation issue that only affects EU newly created accounts. It can take up to two hours before the account starts synchronising.
Posted Oct 20, 2023 - 02:31 PDT
This incident affected: Nylas Application Services (Sync Engine).