Elevated rate of 500 errors

Incident Report for Nylas

Resolved

This incident has been resolved.

Posted Aug 16, 2023 - 10:00 PDT

Monitoring

The team proceeded with applying a fix and we are seeing 500 error levels returning to normal. We will monitor for the next 15 minutes to ensure it remains stable.

Posted Aug 16, 2023 - 09:28 PDT

Update

We are continuing to investigate this issue.

Posted Aug 16, 2023 - 09:19 PDT

Investigating

We are receiving reports of an elevated rate of 500 errors. We are looking into it

Posted Aug 16, 2023 - 09:19 PDT

This incident affected: Nylas Application Services (API).