Degraded sync performance

Incident Report for Nylas

Resolved

Sync has returned to normal.

Posted Mar 15, 2019 - 09:06 PDT

Identified

We've identified a subtle change to the system that was causing a slow but steady increase in syncing errors for primarily Gmail and IMAP accounts. We're performing a rollback now, and are continuing to monitor the situation.

Posted Mar 15, 2019 - 08:13 PDT

Investigating

We're investigating degraded sync on some accounts.

Posted Mar 15, 2019 - 07:55 PDT

This incident affected: Nylas Application Services (Sync Engine).