Sync delays in the EU and US datacenter.

Incident Report for Nylas

Resolved

Mitigation measures are effective. We will be rolling out a fix tomorrow. We are considering this incident as resolved.

Posted Aug 15, 2022 - 11:33 PDT

Identified

We have identified the issue, and are rolling out the mitigation measures, some accounts might still suffer from the sync delays in the meantime.

Posted Aug 15, 2022 - 06:41 PDT

Update

We are continuing to investigate this issue.

Posted Aug 15, 2022 - 05:24 PDT

Investigating

We are currently investigating the reports of issues with sync delays. The user might see a few sync delays during this period

Posted Aug 15, 2022 - 05:20 PDT

This incident affected: Nylas Application Services (Sync Engine).