Some accounts are unable to connect to sync engine

Incident Report for Nylas

Resolved

This incident has been resolved.

Posted Oct 25, 2022 - 16:19 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 25, 2022 - 15:03 PDT

Identified

The issue has been identified and a fix is being implemented. Please note some accounts will be unable to connect for the next 15 minutes.

Posted Oct 25, 2022 - 14:54 PDT

Investigating

We are currently investigating this issue.

Posted Oct 25, 2022 - 14:43 PDT

This incident affected: Nylas Application Services (Sync Engine, Sync Status).