Degraded Sync and Send Errors
Incident Report for Nylas
Resolved
We've finished the rollback and everything is back to operational!
Posted Apr 17, 2019 - 10:10 PDT
Update
We're still in the process of rolling back, but the results are still heading in the right direction and many accounts are no longer affected.
Posted Apr 17, 2019 - 09:44 PDT
Update
We're part way through rolling back to a safe spot. Errors are trending downward.
Posted Apr 17, 2019 - 09:20 PDT
Identified
We've identified a bug that is causing degraded sync for some accounts and also impeding a handful of sends. We're working to remedy the situation
Posted Apr 17, 2019 - 08:56 PDT
This incident affected: Sync Engine.