Updates from Nylas to email servers not processing in some EU accounts

Incident Report for Nylas

Resolved

This incident has been resolved.

Posted Dec 08, 2022 - 10:40 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 08, 2022 - 09:31 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 08, 2022 - 09:18 PST

Investigating

Some EU accounts are not pushing updates from the Nylas API to the email servers. We are investigating this issue.

Posted Dec 08, 2022 - 08:00 PST

This incident affected: API.